Hong Thien Ruby Hotel

We thoroughly enjoyed our several-day stay at the Hong Thien Ruby Hotel. The location is outstanding, right off a lively street near the river with plentiful restaurants and shopping, but at the end of a peaceful alley. The owner graciously arranged transportation for us from the airport and then a personal escort from a main street because the smaller street was closed to traffic on the weekends. There are a number of vegetarian/vegan restaurants in the area, and Ruby Hotel provided ample choices and basically all you can eat for breakfast. The rooms are spacious with plenty of hot water and toiletries. I highly recommend Hong Thien Ruby Hotel!

This property was down a side street but just off main road where all bars and restaurants were. The hotel and rooms were clean and rooms made up daily with fresh towels etc and consumables replaced without asking. The staff went above and beyond in our opinion. We had half day travelling as our precious hotel manager drove us from Phong Nha to Hue. It’s took about 5 hours and we were lost at one point!!! When we arrived we were met with a smile, a cup of tea or coffee and a plate of local fruit which was a lovely touch. The gentleman (didn’t get his name), then sat with us to explain where we were to everything and what excursions were available. They were more than happy to arrange taxis, booked two full day excursions (tour of the imperial city and DMZ) and dealt with anything else we needed. Breakfast was very nice and had the best fresh rolls with our omelette, tea/coffee and fruit juices. Lady who also ran hotel greeted us every morning and most evenings with a smile, asked how things had gone and was generally interested in how our day went etc. Unfortunately when we left, they wouldn’t take a tip! She said if we were happy and could write review, that was more than enough.

Important things to note about this hotel: - The owners are very attentive. They provide free drinks and fruit and your happiness is important to them. They are really friendly people, always willing to help and can assist you in arranging trips and transportation. - The location is excellent. Extremely close to the centre where you will find many cafes, bars and restaurants. - It's really good value for money. Quiet rooms which are clean and there's always hot water available for those who want it. I would happily stay here again!

Our stay at this accommodation was absolutely exceptional! Not only was the place itself perfect in every way – clean, comfortable, and beautifully maintained – but what truly stood out was the incredible staff.❤️❤️. They were beyond friendly, always willing to help, and made us feel completely at home. It was like being welcomed into a family! Their warmth and hospitality turned our stay into an unforgettable experience. We can’t recommend this place enough. Thank you for making our stay so special!😎😎😎

I really liked the hotel! As soon as I arrived the gentleman at the reception offered me cold water and a plate of fruit, which I really appreciated! It's nice to be greeted like this after a long journey! Also the same gentleman suggested two places where I could eat and they were indeed very close to the hotel and the food in the one I went to was delicious! The room was very good with a very comfortable bed among other things and an office desk, at which I worked very well! The breakfast was rich and delicious and the ladies at the reception very kind and with a positive attitude to help and serve! Please go on like this!